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Our aim is to resolve any potential complaint in accordance with the RICS Policy Standards ensuring our clients are happy with our service.



Complaints Handling Procedure

Gem Surveyors are dedicated to providing high quality property advice and services however should the need for a complaint arise we have a Complaints Handling Procedure that we will follow when dealing with any potential complaint.


  RICS  We are Regulated by The Royal Institution of Chartered Surveyors (RICS)


  ISVA   chartered association of building engineers   Chartered Institute of building